502 Millbrook Avenue, Randolph, NJ 07869-3799
Tel: 973.989.7100Fax: 973.989.7076

Changes in Emergency Dispatching Services

Posted: January 28, 2011

Beginning February 1, 2011, the township’s police, fire and rescue squad dispatch services will be handled at the county level by the Morris County Communications Center (MCCC). This centralized dispatch is already utilized by 15 other towns with a total of 20 slated to be online by April 1.

When calling the police department, the phone numbers will remain the same:

  • Emergencies: 9-1-1
    For a police, fire, or medical emergency.
  • Non-Emergencies: 973.989.7000
    For non-emergency situations that require a police response. Examples of non-emergency situations include reporting an incident or crime which has already occurred, identity theft issues, filing a bad check report, etc.
  • Regular Business: 973.989.7010
    For routine requests, to obtain general information or to leave a message for a police officer. When you call this number, you will be greeted with an automated message which will allow you to enter an extension or choose from a menu of options.

Complete list of police phone numbers and extensions »

Most residents will not notice a change in the way the police department handles a request for assistance unless they come to headquarters during non-business hours. If there is no one available after hours, a call box in the police lobby will be accessible to connect the resident directly with the MCCC. Basic information will be taken and a police officer will be dispatched to police headquarters as needed.