All refund requests must be made in writing and are subject to approval by the director of recreation in accordance with township ordinances.
Download withdrawal request form .
Approved refunds will be issued via voucher in 2-3 weeks or via credit on the participant’s Community Pass account. All refunds/credits have a processing fee, with the exception of any program canceled by Randolph Township.
All requests will be honored in the following manner:
- Refund/cancellations received 14 days prior to program/activity start date to receive a full refund, less processing fee.
- Cancellations/changes received 7-13 days prior to program/activity start date are eligible for a 50% refund, less processing fee.
- Cancellations/changes made less than seven (7) days prior to the program dates are not eligible for a refund.
- For all summer recreation programs, no refunds will be granted after June 1.
- A processing fee will be charged for all approved changes or refunds.